BlackBerry Made Simple Video Tutorial Listing
For BlackBerry 88xx Series, BlackBerry Curve(TM) 83xx Series

90 Total
Videos & PDF Files
Updated: March 26, 2008


Introduction & Tips On Finding Addresses
Description: Make your address book powerful with these tips & tricks.
Keyword list: How to quickly find addresses in your address book, Introduction, addresses, address book, how to find, find, quick search, searching, tip, restaurants, restaurant, recommendation, how to enter new addresses

Global Address List Lookup in Address Book (BES Only)
Description: How to 'Lookup' anyone in your organization (also known as Global Address List or GAL Lookup)
Keyword list: using lookup, how to lookup, search, global search, find anyone, lookup anyone, bes, address book, addresses, blackberry enterprise server, gal, global address list, global lookup, lookup function, email, messages, add contact, email tip, lookup from to field, Lookup:, matches, find, finding people, searching for people

Add New in Address Book, Add Picture, Editing
Description: Easily add new addresses, add pictures to addresses and good tips.
Keyword list: Tips on quickly adding new addresses in your address book, physical, street, address, then BlackBerry Maps works, why enter street address, email tips, @, ., capitalization tips, press and hold to make a CAP letter, adding picture to address book entry, add picture, face picture, picture

Add New Address from Email Message
Description: Instantly add new people to your address book from an email message.
Keyword list: Adding a new address from an email message received, add address from email address, easily adding new address, save time adding new addresses, save time, show address, view contact, show name, find organization, see email address

Add New Address from Phone Call Log
Description: Instantly add new people to your address book who you have spoken to on your BlackBerry.
Keyword list: Adding a new address from a phone call log, call received, call placed, call made, call missed, easily adding new addresses from phone calls, see name in call log, caller id not working, callerID, caller id, how to, add new address, adding addresses

How to Turn On and Off (88xx Only)
Description: How to turn your BlackBerry 8800 On and Off
Keyword list: How to turn on and off your BlackBerry, power on, power off, on, off, turn on, turn off, power, backlight

Learning Your Way Around (88xx Only)
Description: Learn all the basics: Trackball, Escape, Menu Key, Phone keys, Convenience keys, ALT and more.
Keyword list: Moving around - the basics, trackball, back key, escape key, menu key, button, menus, get the menus, see the menus, back up, back out, exit, convenience key, voice dialing, mute, alt, volume keys

Power and Basics (83xx Curve Only)
Description: Power on/off, Learn all the basics: Trackball, Escape, Menu Key, Phone keys, Convenience keys, ALT and more.
Keyword list:

Setup Wizard: How to Use It
Description: Getting the most out of your Setup Wizard.
Keyword list: How to use the Setup Wizard, Language, Input language, display language, change, changing, setting, font, getting started, first, setup wizard, wizard, email, setup email, font, date, time, time zone, 12-hour, 24-hour, summary, other videos, shortcuts, list of shortcuts

Home Screen Hot Keys (Enable)
Description: Save time with instant (one-key) starting of most Icons.
Keyword list: How to start most icons with a single key stroke ('Home Screen Hot Keys'), quick start of icons, save time, fast, speedy, icons, single, key, keystroke, hotkeys, homescreen, home screen

List of Home Screen Hot Keys (PDF)
Description: List of keys to instantly start most icons - PDF (Download & Print)
Keyword list: How to start most icons with a single key stroke ('Home Screen Hot Keys'), quick start of icons, save time, fast, speedy, icons, single, key, keystroke, hotkeys, homescreen, home screen

Organize Your Top 5 Icons (Zen Theme)
Description: Instantly access your top 5 icons with the Zen Theme.
Keyword list: How to organize application icons, moving, hiding, move, hide, show, top five, top 5, zen theme, showing my top 5, icons

Setting Your Convenience Keys to Start Icons
Description: How to change the icons opened by your convenience keys.
Keyword list: Setting your Convenience Key, set, save time, save, time, productivity, one-touch, convenience key, convenience, programmable keys, convenence, change, reset, default, voice dialing, messages, inbox, email, camera, third party, 3rd party, software, applications, quick start, quickly, start, open, one click

Understanding Your Top Status Bar
Description: Knowing when you can send and receive email, browse the web and more in your top status bar.
Keyword list: Hot to read and understand your top status bar, top status, status bar, wireless, signal, battery, tips, data, wireless, number of unopened messages,wireless signal strength,searching for network, x, battery strength, battery indicator, low battery, lose data, out of signal, wireless radio off, on, troubleshoot wireless signal,web browse fix

Bluetooth Headset - Setup
Description: Get that Bluetooth headset working.
Keyword list: bluetooth, blue, tooth, blue tooth, headset, setup, pairing, how to, configure, pair, connect, code, enable, disable, pairing mode, head set, headset, add device, numeric passkey, 0000, pairing complete, setup bluetooth

Bluetooth Headset - Accept Connection
Description: Save time by avoiding seeing this message each time you connect.
Keyword list: accept, connection, accept connection request, how to avoid, don't ask this again, don't, ask, again, bluetooth, headset, connection request

Bluetooth Headset - Using It
Description: Become a Bluetooth pro with this video.
Keyword list: How to answer, hang up and place calls with your Bluetooth Headset, bluetooth, blue, tooth, blue tooth, headset, how to, answer, hang up, hang-up, voice dialing, place a call, connection, turn on bluetooth, enable bluetooth, connect the headset, volume control on headset

Calendar Getting Around with Hot Keys
Description: See how to save time in your Calendar with the best hot keys.
Keyword list: Calendar hot keys and short cuts, how to quickly move around your Calendar with single keys, today, go to date, t, g, next day, previous day, n, p, month view, day view, week view, agenda view, hotkeys, shortcuts, enter

Calendar: List of Hot Keys (PDF)
Description: Shortcut Sheet (PDF): Save time in the Calendar with this list of the best hot keys. (Download & Print)
Keyword list: Calendar hot keys and short cuts, how to quickly move around your Calendar with single keys, today, go to date, t, g, next day, previous day, n, p, month view, day view, week view, agenda view, hotkeys, shortcuts

Quickly Scheduling New Calendar Events
Description: The fastest way to schedule new calendar events.
Keyword list: How to quickly schedule new calendar events in day view, changing start time, enter key, how to change end time, start time, end time, not on hour, what about details, recurring, alarm, detail screen, details, quickly, save time, fast scheduling, fast

Invite Attendees to Meetings
Description: How to Invite people to meetings scheduled on your Calendar (Includes 'Lookup')
Keyword list: meeting invitations, invite, invite attendees, attendee, add attendee, delete attendee, meeting attendees, invite, lookup, gal, global address list lookup, global lookup, search, find, tip, how to invite people, how to do meeting invitations, status of invitations

Respond to Meeting Invitations
Description: Accept, Tentatively Accept or Decline Invitations and even send Comments
Keyword list: accept, decline, reject, tentative, comments, respond to invitations, meeting invitations, meeting attendees, reply, lookup, search, find, tip, how to respond, respond, reply, meeting request, requests, status of invitations

Camera: Learning the Basics (83xx Only)
Description: Get the most out of your BlackBerry camera.
Keyword list: How to use the camera, zoom, full screen, normal screen, send picture, email picture, mms, set as home screen, set as caller id, crop, set as, delete, garbage can, view pictures, flash mode, number pictures remaining, memory full, 1x, 3x, 5x, store on media card, size of picture, quality of picture

Camera: Options And Emailing Pictures (83xx Only)
Description: Camera Options - File Size - Emailing Pictures
Keyword list: How changing the file size and quality affect the file size of pictures. What are the best settings to email pictures, camera options, settings, file size, reduce size, 500kb, maximum file size, flash setting, white balance, normal, full screen

Copy and Paste Between Applications
Description: Never re-type anything - use Copy / Paste function instead.
Keyword list: How to copy & paste between applications, menu - copy, shift key, select mode shortcut, menu, switch applications, multi-task, multi-tasking, home screen, select icon in pop-up window, move around calendar, select new event, paste, schedule event, alt+escape, alt-escape, menu > paste, increase accuracy, accuracy, save time, never miss meeting

Sending Email and Typing Basics
Description: How to send email and some save time with these typing tips.
Keyword list: How to send email, email and messages introduction, typing tips, correcting text, automatic period at end of sentence, tips for typing, reply, forward, reply all, how to send attachments, sending attachments, forward vs. reply, backspace, delete, backspace vs. delete, how fix typing mistakes, mistake, typing mistake, typo, correcting typos, how know message sent, check mark, red x

Global Address List Lookup in Email (BES Only)
Description: How to 'Lookup' and send email to anyone in your organization (also known as Global Address List or GAL Lookup)
Keyword list: using lookup, how to lookup, search, global search, find anyone, lookup anyone, bes, blackberry enterprise server, gal, global address list, global lookup, lookup function, email, messages, add contact, email tip, lookup from to field, Lookup:, matches, find, finding people, searching for people

Using Email Hotkeys - Short cuts
Description: See how to save time in Email with the best hot keys.
Keyword list: Email hot keys and short cut keys, how to do most things with a single key click in email (messages) icon, reply, forward, reply all, page down, top, bottom, next day, previous day, p, n, t, b, enter, compose, c, alt+roll trackball, alt+I, incoming, alt+o, outgoing, alt+v, saved messages, unfilter, filter, show only outgoing, show only saved, show only incoming

Email - List of Navigation Hot Keys (PDF)
Description: Shortcut Sheet (PDF): Save time in Email with this list of the best hot keys. (Download & Print)
Keyword list: Email hot keys and short cut keys, how to do most things with a single key click in email (messages) icon, reply, forward, reply all, page down, top, bottom, next day, previous day, p, n, t, b, enter, compose, c, alt+roll trackball, alt+I, incoming, alt+o, outgoing, alt+v, saved messages, unfilter, filter, show only outgoing, show only saved, show only incoming

Opening Email Attachments (Word,Excel,PDF,Picture)
Description: Open and read attachments in email messages.
Keyword list: How to open and view email attachments, MS Word, MS Excel, PowerPoint, Adobe PDF, PDF, Images, Pictures, Zoom, Enhance, Fix Blurry, Saving Pictures, Spreadsheet, worksheet, cell, show cell, cannot see cell, expand cell, find a word, text only, why no images

Sending Pictures as Attachments
Description: How to attach and email a picture.
Keyword list: How to send pictures as attachments to email, warning, reduced, may be reduced in size, what does reduced, why reduced, how to attached, email picture, emailing pictures, emailing images, sending pictures, send my pictures

Email Auto Signature and Out-of-Office (BES Only)
Description: How to Set Your Auto Signature and Out-of-Office Reply (BES Only)
Keyword list: email signature, out of office, auto reply, set on blackberry, email out of office, email auto signature, bes only, blackberry enterprise server, bes connected blackberry only

Email Filters On Your BlackBerry (BES Only)
Description: How to setup Email Filters from your BlackBerry (BES Only)
Keyword list: email filter from blackberry, how to setup email filter, filter on BlackBerry, management emails, only specific emails, sent to, subject, message, importance, sensitivity, filter on, filter off, email filter

Activate Corporate Email (BlackBerry Enterprise Server)
Description: Using Enterprise Activation to connect to a BlackBerry Enterprise Server
Keyword list: How to setup your BlackBerry to connect to your Corporate BlackBerry Enterprise Server (Enterprise Activation), setup, email, corporate, organization, enterprise, BES, server, large, initial setup, activation password, activation messages, IT, Server Administrator, Help Desk

Setup Internet Email (BlackBerry Internet Service)
Description: How to setup your Internet (Personal) email.
Keyword list: How to setup your BlackBerry with Internet Email (POP3) Accounts, setup, how to, activate, integrate, connect, personal, email accounts, my t-mobile, internet email setup, SSL, POP3, SMTP, up to 10

Create a New BlackBerry Internet Email Account
Description: Creating a brand new Internet email account for your Pearl
Keyword list: Setup new BlackBerry-only Email Address, how to, setup, blackberry, email, e-mail, only, set-up, for my blackberry

Change or Remove Internet Email Account
Description: Adjusting or removing email accounts integrated using BlackBerry Internet Service
Keyword list: Change or Delete Internet Email Account Integration, changed password, changed email address, deleted, removed, no longer have email address, change, delete, want to stop, email, on, blackberry

Fax: Receiving and Viewing a Fax
Description: Receive and view faxes on your BlackBerry (as email attachments)
Keyword list: How to view faxes received as attachments to your email on your BlackBerry, fax, open, view, attachment, viewing, benefits, save time, save trip to office, respond to fax, faxing, fax help, zoom in, document, full content, paperclip, multi-page fax

Keyboard Lock: Put in Pocket or Purse
Description: Avoid accidentally speed dialing anyone by using your keyboard lock.
Keyword list: Putting your BlackBerry into keyboard lock mode, stand by, standby, pocket, purse, briefcase, accidental, avoid speed dial, phone still works in standby mode, call, receive call, protect, lock, password, unlock, un-lock

Tips for Watching Videos on Your BlackBerry
Description: Good basic video viewing tips like Full Screen Mode and Multi-Tasking.
Keyword list: How to best view videos on your BlackBerry, video tips, video player, playing videos, tips for videos, video on blackberry, videos tips, red phone key, jump out of video, pick up, multi-task, stop and re-start video, practice tip, resume video, exit, jump back, now playing, now playing…

Transfer Media with Mass Storage Mode
Description: Use Mass Storage Mode to transfer pictures, songs, ringtones and videos to/from your BlackBerry Media Card.
Keyword list: Mass storage mode, media card, how to transfer, how to copy pictures, copy pictures, copy from blackberry, copy to blackberry, copy videos, copy ringtones, videos, pictures, images, ringtones, media files, micro sd, card, microsd, micro card, transfer from blackberry, transfer to blackberry

Memo Pad: Basics - Introduction
Description: Eliminate paper by using the BlackBerry MemoPad for notes, lists, anything.
Keyword list: Finding notes, add new notes, email notes, send notes, date shortcut, ld, time shortcut, lt, autotext, the Memo Pad, memo pad, memopad, basics, how to add new memo pad, notes, adding notes, email notes, find, search, searching, finding, email, emailing

Modem: Use BlackBerry as a Modem for Laptop (Windows)
Description: How to turn your BlackBerry into a wireless Internet connection for your Windows computer.
Keyword list: blackberry modem,tethered modem,what is,setup,use,wireless carrier,is my blackberry supported,what phone number to dial with modem,username,password,modem initialization string,connect laptop,connect pc,air card,wireless internet for computer,for pc,PPP Network,specific settings,switches,verizon,rogers,bell mobility,sprint,t-mobile,tmobile,alltel,cingular

Multi-Tasking (Switch Applications)
Description: Do more things at the same time (Ex: check calendar while on a call)
Keyword list: How to multi-task or jump / switch between applications, phone to calendar, phone to address book, phone to messages, phone to inbox, email to calendar, email to address book, menu key and view calendar, view addresses, view messages, alt+escape, alt key plus escape key, how to application switch, application switching, how to

Quickly Dial Phone by Name & Number
Description: The fastest way to find and call someone.
Keyword list: How to call someone by dialing a phone number, their name or using the call log entry, call log, dial by name, dial by number, call by name, call from address book, call from log, roll and click to call, green phone key, red phone key, green, red, phone keys, how to call, how to phone, dialing help, help with dialing

Global Address List Lookup in Phone (BES Only)
Description: How to 'Lookup' and call anyone in your organization (also known as Global Address List Lookup)
Keyword list: call anyone, organization, using lookup, how to lookup, call, calling, call someone, search, global search, find anyone, lookup anyone, bes, address book, blackberry enterprise server, gal, global address list, global lookup, lookup function, email, messages, add contact, add name, Lookup:, matches, find, finding people, searching for people

How to change your Phone Ringtone (Ringer)
Description: How to change the ringtone (ringer) on your BlackBerry phone.
Keyword list: ringtone, ringer, change, set ringtone, ring, tone, ring tone, phone tune, set phone ring, how to set ring, ringer, setting my ringer, ring, media, media player, set phone tune, set ringer, download, phone ring

Working with a Second Caller (Hold, Resume, Join, Split)
Description: How to work with a second caller. Hold, join (conference call), split, drop and more.
Keyword list: second caller, 2nd, caller, two callers, receiving second caller, hold, voicemail, voice mail, send caller to voicemail, answer 2nd caller, answering caller, join, conference, split, conference call, start conference call, split out callers, drop, hang up, one caller, two callers, resume, hold, toggle, toggle between callers

Dialing Letters on Your Phone
Description: How to dial letters like 1800 CALL ABC or spelling someone's first/last name in a corporate phone directory.
Keyword list: How to dial letters in a phone number, how to dial letters on a phone call, using automated phone directories, dialing letters, calling letters, letters in phone number, dialing directory, dial name, dial first name, dial last name, spell name, type few letters of first or last name, type letters on call

Viewing Phone Call Logs in Messages Inbox
Description: Excellent trick to make sure you see all your communication (voice, email, SMS) in your Messages Inbox.
Keyword list: Turn on call logs, call logging, in messages email inbox, missed calls, all calls, incoming, received, missed, placed, outgoing in your messages. Save time calling someone back, calling a missed call, quickly calling a missed call

Know Caller by Custom Ringtone
Description: Setting a customized ringtone for specific callers so you know who is calling without looking at your BlackBerry
Keyword list: How to know when someone is calling without looking at your BlackBerry, custom ring tone, custom phone tune, different ring for different person, ring, tone, phone, set, missing menu item, changing a custom tune, changing ringer, setting custom ringtone, set custom tune, individual, set individual tune

Select New Home Screen Background Image
Description: Personalize your BlackBerry by putting your own picture behind the icons.
Keyword list: How to put a Picture on Your Home Screen, picture, image, home screen, set as home screen, background image, image under icons, background, backdrop, under icons, under text menus, change, family, favorite, my own picture, wallpaper, picture, change wallpaper, my own wallpaper

See a Person's Picture for Caller ID
Description: See a caller's picture whenever they call or you are on the phone with them.
Keyword list: How to set a picture as 'Picture Caller ID', face picture, caller id, see face when someone calls, face, picture, image, take picture, show caller's picture, show face when phone rings, media, media manager, device memory, set picture, caller ID, callerID, picture when phone rings

Changing Profile (Vibrate, Quiet, etc.)
Description: Change how your BlackBerry notifies you of phone calls, ringing alarms, email, SMS and more.
Keyword list: How to quickly change your profile (loud, quiet, mute), volume, ringtone, phone, email alert, new message beep, vibrate, mute, profiles, vibrate then ring, quick, sound

How to Turn On Your Password
Description: Protect your valuable data with a password.
Keyword list: How to turn on or enable Password Security, security time out, protect sensitive, protect confidential data, multi-tap, multitap, entering password, help entering password, how to, enter password, exact typing

How to Turn Off Your Password
Description: Removing password security (may not be possible if disallowed by your administrator).
Keyword list: How to turn off or disable Password Security, multi-tap, multitap, entering password, help entering password, how to, enter password, exact typing, disable, turnoff, remove, get rid of, dis-able

Erase All Data from Your BlackBerry
Description: Clear off all your personal data (e.g. when upgrading or returning your BlackBerry).
Keyword list: How to erase all my data off of the BlackBerry, wipe device, clear, clean, return blackberry, service, protect my data, options screen, finding options, erase all, wipe, erase, totally erase, completely erase

Setting Your Owner Information
Description: Make sure people know who's BlackBerry they pickup (especially if you lose it).
Keyword list: How to set your owner information which displays in stand by mode and keyboard lock, name, lost device, found, return, shows during keyboard lock, stand by screen, name, work, home, address, phone number, contact phone

Setting Your Time zone, Date & Time
Description: Where to set your time zone, date and time. What is network time?
Keyword list: How to set Date, Time and Time Zone, timezone, setting, adjust, time, hour, am, pm, 24-hour, clock, day, date, traveling, change time zone not time, GMT, Eastern Time, Central Time, Mountain, Pacific, daylight savings, EDT, EST, CDT, CST, MDT, MST, PST, PDT

Setting Your Font Type & Size
Description: Make your BlackBerry more readable with a BIGGER font or see more on the screen with a smaller font.
Keyword list: How to change the font size, style and type, font, increase, decrease, size, larger, smaller, bold, extra bold, italics, antialiasing, see more on screen, see less on screen

Changing Themes (Look and Feel)
Description: How to change the look and feel of your BlackBerry (Zen, Icons, Text Menus, more)
Keyword list: How to change the layout of my home screen (my Theme), set, today theme, zen, insight, change, theme, download, set, look, feel, personalize, today, home screen, change home screen, bb insight, icon theme, bb dimension zen, bb dimension icon, bb dimension today, zen, today, changing theme

Step 1 - Radio Off/On
Description: First thing to try when email/web is not working.
Keyword list: First thing to try when email, web or phone is not working, how to fix it, troubleshooting, fix, correct, data connection, voice connection, email broken, web broken, email not working, web not working, wireless signal, email not working, web browser not working, no email, no web, how to fix, troubleshoot, correct problem, turn radio off and on, manage connections

Step 2 - Register Now
Description: Second thing to try to get email/web back up.
Keyword list: Second thing to try when email, web or phone is not working, how to fix it, troubleshooting, fix, correct, data connection, email broken, web broken, email not working, web not working, wireless signal, email not working, web browser not working, no email, no web, how to fix, troubleshoot, correct problem, options, advanced options, register now, registration message queued, sent

Step 3 - Soft Reset
Description: Third thing to try for troubleshooting.
Keyword list: Third thing to try when email, web or phone is not working, how to fix it, troubleshooting, fix, correct, data connection, email broken, web broken, email not working, web not working, wireless signal, email not working, web browser not working, no email, no web, how to fix, troubleshoot, correct problem, soft reset, press and hold 3 keys, ALT, CAP, DEL

Step 4 - Hard Reset
Description: Fourth thing to do for troubleshooting.
Keyword list: Fourth thing to try when email, web or phone is not working, how to fix it, troubleshooting, fix, correct, data connection, email broken, web broken, email not working, web not working, wireless signal, email not working, web browser not working, no email, no web, how to fix, troubleshoot, correct problem, hard reset, open back cover, remove battery, wait 30 seconds, replace battery, power on BlackBerry, turn wireless on if required

Service Books (Internet Users)
Description: Sometimes this trick works to get email & web back up and running.
Keyword list: For BlackBerry Internet Service Users: Another thing to try when email, web or phone is not working, how to fix it, troubleshooting, fix, correct, data connection, email broken, web broken, email not working, web not working, wireless signal, email not working, web browser not working, no email, no web, how to fix, troubleshoot, correct problem, Problems sending internet service email or browsing the web, even though you have good wireless signal, How to send a service book for Internet Email and Web, service books

Voice Dialing Basics
Description: Voice dialing with ease.
Keyword list: How to use Voice Dialing (basics), dial by phone number, dial by name, voice command, voice activated dialing, voice control, dial by name from address book, person or business must be in your address book, call phone number, call name, call company, call contact, call home, mobile, work

Voice Dialing - Learning Your Voice
Description: Helping your BlackBerry to learn your own voice.
Keyword list: Teaching Voice Dialing to better understand or recognize your voice, understand digits, recognize, teach, show, cannot understand me, better understand my voice, teach it my voice, how to teach it the way I say numbers, numbers, digits

Voice Dialing Options
Description: Customize voice dialing to meet your needs.
Keyword list: How to adjust voice dialing options, sensitivity, sensitivity for name, louder, digit playback, name playback, volume, adjust volume, fix voice dialing, change voice dialing, alter, customize, prompt on, prompt off, prompts, voice prompts, choice lists, turn off choice lists, audio prompts

How to use the Voice Note
Description: Record and send voice notes (helpful when driving and you cannot type).
Keyword list: How to record and send a voice note from your BlackBerry, voice note, send voice note, record voice note, MMS, email, send voice, sending voice, can I send voice?, voice in email

Getting Started with Your Web Browser & Hot Keys
Description: Save time in the Web Browser with the best hot keys.
Keyword list: Getting started with your web browser

Web Browser: List of Hot Keys (PDF)
Description: Shortcut Sheet (PDF): Save time in the Web Browser with this list of the best hot keys. (Download & Print)
Keyword list: Web Browser hot keys and short cuts, how to quickly move around your web browser, top, bottom, see web page address, show or hide status bar, add bookmark, bookmarks list, show list of bookmarks

Go To' Web Sites and Set/Use Bookmarks
Description: Never re-enter a web site twice - set a bookmark instead.
Keyword list: How to go to a web page and then bookmark it, adding bookmarks, bookmark, searching, google, google in 3 key strokes, fast ways around your browser, finding bookmarks, searching for bookmarks, naming bookmarks

Using Google Search & Call from the Browser
Description: Be a Google pro on your BlackBerry - even call from search results (save time)
Keyword list: How to do a Google search on your BlackBerry and call right from the results, find and call a restaurant, search for restaurant, google, google search, web search, call, call from results, call from browser, phone, call

General (All Versions): Downloading Latest Desktop Software
Description: How to locate and download the latest version to your computer.
Keyword list: latest version, check,version,desktop manager,new version, newer,latest,verify,see if,where to download, tips for downloading, saving software,installation, intall,add,update, v4.1, v4.2, v4.3

Installing (All Versions): BlackBerry Internet Service Option
Description: Installing as a BlackBerry Internet Service user
Keyword list: desktop manager, locate download file,warning ,messages,install, installation,BIS,blackberry, internet,service,option,internet email,POP3, automatically start desktop manager,check, uncheck,antivirus,anti-virus,virus,intellisync, synchronization,sync, backup,restore,application loader, v4.1, v4.2, v4.3

Installing (All Versions): BlackBerry Enterprise Server/Redirector Option
Description: Installing as a BlackBerry Enterprise Server user
Keyword list: desktop manager, locate download file,warning ,messages,install,installation, blackberry,option,BES, blackberry,enterprise, server,desktop redirector,automatically start desktop manager,check, uncheck,antivirus,anti-virus,virus,intellisync, synchronization, sync,backup, restore,application loader,redirector, outlook,lotus notes,groupwise,domino, exchange,server, v4.1, v4.2, v4.3

Transfer Media using Media Manager
Description: Transfer videos, music, ringtones and pictures using Media Manager
Keyword list: transfer, videos, music, ringtones, songs, microsd, micro sd, card, microsd card, desktop manager, media manager, copy, paste, drag and drop, media card, device memory, how to copy, copying music, copying images, copying videos, copying ringtones

General (v4.1, 4.2): Tour of Icons and Support Tips
Description: Learning your way around the menus and icons. Support tips.
Keyword list: what desktop manager,do,icons,sizes,how work,USB,serial port, bluetooth,blue tooth,connected, disconnected,troubleshooting,data folder,change,view, outlook,lotus notes,groupwise, domino,exchange,profile,version,check version, blackberry handheld device system software,check, no system software,multiple blackberry devices,blackberries, intellisync,backup,restore,app loader,application loader

Sync to Computer (v4.1): Setup and Use
Description: How to setup the synchronization (v4.1) for addresses, calendar, tasks and memo pad/notes.
Keyword list: synchronize,sync,share,pc to blackberry,blackberry to pc,connected,USB,cable, port,Outlook,ACT!,names,addresses,calendar,memo pad,notes,intellisync, configure PIM,pim,personal information, address book,button,outlook profile, folder,date range,to do,sync working, auto sync,sync address,sync contacts,sync addresses,sync calendar, sync memopad, sync notes, sync tasks

Sync to Computer (v4.2)-Part 1 of 3: Overview / Connection
Description: How to connect your BlackBerry to your computer to get ready for the synchronization process.
Keyword list: Overview of synchronization of addresses, tasks, calendar, memopad between computer and BlackBerry, synchronize, sync, share, pc to blackberry, blackberry to pc ,connected, USB cable, port, not connected, troubleshooting, connection problem, transfer,sync address,sync contacts,sync addresses,sync calendar, sync memopad, sync notes, sync tasks

Sync to Computer (v4.2)-Part 2 of 3: Setup Sync
Description: How to setup the synchronization for addresses, calendar, tasks and memo pad/notes.
Keyword list: How to setup synchronization or sharing of your addresses, tasks, calendar and memopad between your BlackBerry and computer, setup, how to setup, outlook, act, sage act, act!, lotus notes, notes, group wise, outlook express, address, address book, my addresses, calendar, schedule, tasks, to-dos, to-do, task list, notes, memos, memo pad, calendar sync tips, best tips,sync address,sync contacts,sync addresses,sync calendar, sync memopad, sync notes, sync tasks

Sync to Computer (v4.2)-Part 3 of 3: Running the Sync
Description: How to run the synchronization for addresses, calendar, tasks and memo pad/notes.
Keyword list: Running the Sync (Synchronization), how to run the sync after you have set it up, automating, how to automate the sync, share information, between blackberry and computer, laptop, pc, how to get my stuff on the blackberry, how to get stuff on the computer from the blackberry, desktop manager, transfer, share, communicate, sync, synch, synchronize,sync address,sync contacts,sync addresses,sync calendar, sync memopad, sync notes, sync tasks

Backup & Restore (v4.1, 4.2): Basics
Description: How to Backup and Restore your BlackBerry to your Windows computer.
Keyword list: backup,data,blackberry data,calendar,task,memo pad,addresses, address,memo pad,memopad,encryption keys,initial plug-in, verifying applications,backup, restore,save,email,restore data,recover, warning messages

Backup & Restore (v4.1, 4.2): Mass Delete, Selective Use
Description: Advanced Backup and Restore - how to selectively backup and restore only one database (e.g. only addresses, calendar or tasks)
Keyword list: quickly delete, mass delete,erase all,addresses,calendar, data,information,memo pad,memopad,tasks, task list,restore,restore all,quick,fast, tip,backup file,name convention,refresh button, delete all information, erase all information, selectively delete, delete only address book

Backup & Restore (v4.1, 4.2): Automating the Process
Description: How to automatically backup your BlackBerry every day.
Keyword list: automatically backup,automate backup,auto-backup,setup,set up, save backup data, external hard disk or CD,DVD, when to backup

App. Loader (v4.1, 4.2): No System Software Error
Description: Using Application Loader - the most common 'No System Software' Error
Keyword list: application loader,error,warning,not work,problem,stop, no system software, no,system,software, message,no system software was found fo your device,contact, system administrator or service provider for information on obtaining device system software

App. Loader (All Versions): Getting BlackBerry System Software
Description: How to download the System Software for your BlackBerry handheld
Keyword list: application loader,no system software,error,correct,upgrade blackberry system software,handheld,device, add,remove,software,applications,third party,3rd party,download error,warning, messages,latest version, find,download,lastest version of blackberry handheld system software

Application Loader (v4.1, 4.2): Using It
Description: Using Application Loader - the basics of how to load 3rd party software onto your BlackBerry
Keyword list: application loader,install third party software,additional software, new software,non-blackberry software, new programs,add,remove,delete, erase,read java applications,OTA,none,add, remove,action,check box, list of applications, read device system configuration, help,browse to find,.cod,.alx, .ali,file extensions,applications data, fails,error,stop

Redirector (v4.1, 4.2): Setup and Use
Description: Explore how to setup and use Desktop Redirector to forward email to your BlackBerry
Keyword list: desktop redirector, redirector,email,pc sends email,icon,blackberry internet service,missing icon,general tab,turn off, turn on,enable,disable, redirection,auto signature,add,change, remove,email filters,exclude,security tab, encryption keys,advanced,what is, display name,selected folders, inbox,send,email account