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BlackBerry Bold(tm) 9000 Series Smartphone Learning Products

 

3-Minute Video Tutorials You Watch on Your Computer
Compatible with both Window(tm) and Apple(r) Mac(tm)

 
See Sample Video
View Sample

$49.99    Buy Now
1 Yr. Online - 1 User (for PC & Mac)

HURRY! LIMITED TIME OFFER
25% OFF
INSTANT COUPON:
AC057D6E65
(Enter this coupon code at the bottom of 'buy' page to receive credit)

Over 70 (seventy) 3-minute videos and PDF shortcut (Hot Key) files.  Watch online on your PC or Mac.  Videos are hosted on our server - watch anywhere, anytime (Work, Home, Hotel, Wi-Fi hotspot) follow along on BlackBerry.  Requires the free Flash Player
SEE LIST OF ALL VIDEO TITLES 
 

Check pricing for your team or organization
Testimonials:

"Short & Sweet!"
"I would recommend them."
"Turns on the Light!"
"Right length."
"Real simple to understand."


Quick Links:
Need company training?
Contact Us
See Corporate Success Highlights
List of Videos on Computer
List of Videos on BlackBerry
Book Detailed Description
Book Table of Contents
Book Reviews

Corporate Success Highlights:   [Top of Page]

Over 10x Growth in BlackBerry Users with Fewer Help Desk Calls!

We have only been using BlackBerry Smartphones at our manufacturing company for about a year and a half, but in that time we have grown from half a dozen users to almost 80, with plans to grow to 100 later this year. Although that sounds like a small number of users to manage, our tech support group is also small, yet still responsible for a fairly wide variety of IT systems. As we grew beyond a "critical mass" of BlackBerry users, I realized that some kind of "self-help" training would be useful, and also free up my time to maintain other systems that I work with. When I found your BlackBerry Made Simple videos, I showed them to the head of our internal Learning Center. Since he was also a new BlackBerry user, he immediately agreed that your product would be quite helpful for other BlackBerry novices at our company.

Now when I give a user their new BlackBerry, I just point them to our internal web server with the BlackBerry Made Simple training videos. This training, along with some enthusiastic peer-to-peer discussions among our little BlackBerry community, is developing a more self-sufficient BlackBerry user.

Thank you.

D.S.
Manager, System Communications
Manufacturing Company



BlackBerry BoldTM 9000 Series Video Tutorial Library
(Updated: November 24, 2008)
   [Top of Page]]

Title

New or Updated in
last 90 days
Available
On Computer
Full Library
Available
On BlackBerry
Starter Pack
Available
on BlackBerry
Full Library
Address/Contacts : Introduction & Tips On Finding Contacts - Addresses
Make your Contact List - address book powerful with these tips & tricks.
NEW
Address/Contacts : Add New in Contact List-Address Book, Add Picture, Editing
Easily add new contacts (addresses), add pictures to addresses and good tips.
NEW  
Address/Contacts : Using Categories and Filtering Your Contacts
Use Categories to organize your Contact List (Address Book) - Filter to see only one category
NEW
Address/Contacts : View Activity List for Contacts
View all communications with a specific person from your Contact List (Email, SMS & more)
NEW
Address/Contacts : Add New Contact from Email Address
Instantly add new people to your address book from an email message.
NEW
Address/Contacts : Add New Contact from Phone Number or Call Log
Instantly add new people to your address book from your Phone Call logs. (Also see copy & paste)
NEW  
Address/Contacts : Work with Groups of Contacts
How to create and manage groups of contacts - used for Email and SMS
NEW
Basics : How to Turn On and Off
How to turn your BlackBerry On and Off
NEW
Basics : Learning Your Way Around
Learn all the basics: Trackball, Escape, Menu Key, Phone keys, Convenience keys, ALT and more.
NEW
Basics : List of Home Screen Hot Keys (PDF)
List of keys to instantly start most icons - PDF (Download & Print)
  
Basics : Using Your Spell Checker
How to make sure every email is spell checked. Some basics of using the Spell Checker.
NEW
Basics : Customizing Your Spell Checker
Adding and updating custom words to your Spell Checking Dictionary.
NEW
Basics : Understanding Your Top Status Bar
Knowing what all the icons mean on your top status bar and when you can send and receive email & browse the web.
NEW
Calendar : Calendar Basics, Views, Different Calendars
Navigate Day, Week, Month and Agenda Views. Manage different calendars.
NEW
Calendar : Calendar Enable & Use Hotkeys
See how to save time in your Calendar with the best hot keys.
NEW
Calendar : Calendar: List of Hot Keys (PDF)
Shortcut Sheet (PDF): Save time in the Calendar with this list of the best hot keys. (Download & Print)
  
Calendar : Calendar - Quick Scheduling (Save Time)
The fastest way to schedule new calendar events.
NEW
Calendar : Calendar - Detailed Scheduling (Recurring, Alarms, More)
Detailed Scheduling - Recurring, Notes, Date & Time Tips
NEW  
Calendar : Calendar - Setting Simple Alarm
Use your Calendar for a simple reminder alarm
NEW  
Calendar : Calendar Options (Start and End Time, Color, More)
Personalize your Calendar with Options (Color, Initial View, Start/End of Day, Default Calendar Email)
NEW  
Calendar : Setting Default Calendar (Email Address)
Set your Default Calendar ('Send Using:' Email address for new calendar events)
NEW  
Calendar : Calendar Notify Ring Buzz Profile
Make sure your Calendar Alarms ring, vibrate or do nothing (Profiles)
NEW  
Calendar : Invite Attendees to Meetings
How to Invite people to meetings scheduled on your Calendar (Includes 'Lookup')
NEW
Desktop Manager : Sync to Computer (v4.6)-Part 1 of 3: Setup the Sync
How to setup the Sync between your BlackBerry and Windows Computer (Intellisync - Desktop Manager)
NEW   
Desktop Manager : Sync to Computer (v4.6)-Part 2 of 3: Run the Sync
How to run the synchronization for addresses, calendar, tasks and memo pad/notes.
NEW   
Desktop Manager : Sync to Computer (v4.6)-Part 3 of 3: Advanced Options
Advanced settings for synchronization - conflict resolution, filtering, and field mapping
NEW   
Desktop Manager : How to Backup Your BlackBerry (v4.6)
How to Backup your BlackBerry to your Windows computer and set it to automatically backup on a schedule.
NEW   
Desktop Manager : How to Restore Your BlackBerry (v4.6)
How to Backup and Restore your BlackBerry to your Windows computer.
NEW   
Desktop Manager : Advanced (or Selective) Backup & Restore (v4.6)
How to Selectively Backup, Restore & Delete your entire Address List, Calendar and more (Windows computer)
NEW   
Desktop Manager : General (All Versions): Downloading Latest Desktop Software
How to locate and download the latest Desktop Manager version to your computer.
NEW   
Desktop Manager : Installing (All Versions): BlackBerry Internet Service Option
Installing as a BlackBerry Internet Service, Personal or POP3 Email user
NEW   
Desktop Manager : Installing (All Versions): BlackBerry Enterprise Server/Redirector Option
Installing as a BlackBerry Enterprise Server / Desktop Redirector user
NEW   
Desktop Manager : Modify, Repair, or Remove (All Versions): BlackBerry Desktop Manager Installations
Modify, Repair or Remove Desktop Manager
NEW   
Desktop Manager : Add/Install New Software Using Application Loader (v4.6)
Using Application Loader - the basics of how to install, add or load 3rd party software onto your BlackBerry
NEW   
Desktop Manager : Remove/Delete Software Using Application Loader (v4.6)
Using Application Loader - the basics of how to remove, erase, or delete 3rd party software from your BlackBerry
NEW   
Desktop Manager : Transfer Media using Media Manager
Transfer videos, music, ringtones and pictures using Media Manager
  
Desktop Manager : Tour of Desktop Manager Software (4.6)
Learning your way around the menus and icons.
NEW   
Desktop Manager : How to use the Switch Device Wizard (4.6)
Transfer Data from old BlackBerry or Palm™ or Windows™ Mobile device to new BlackBerry
NEW   
Email : Quickly Send Email to Yourself (or CC)
Learn how to very quickly send email to yourself or add a cc to you. Great for quick reminders/notes.
NEW
Email : Email - List of Navigation Hot Keys (PDF)
Shortcut Sheet (PDF): Save time in Email with this list of the best hot keys. (Download & Print)
  
Keyboard Lock : Keyboard Lock & Standby Mode: Put in Pocket or Purse
Avoid accidentally speed dialing anyone by using your keyboard lock.
NEW  
Media Player : Save Time with the Find Feature
Find music, videos, ring tones, pictures and voice notes with the 'Find:' feature.
NEW
Media Player : Transfer Media with Mass Storage Mode
Use Mass Storage Mode to transfer pictures, songs, ringtones and videos to/from your BlackBerry Media Card.
NEW  
Modem : BlackBerry as Modem (Sprint / Nextel)
How to turn your Sprint / Nextel BlackBerry into a wireless Internet connection for your Windows laptop computer.
  
Modem : BlackBerry as Modem (AT&T / Cingular)
How to turn your AT&T / Cingular BlackBerry into a wireless Internet connection for your Windows computer.
  
Modem : BlackBerry as Modem Add'l Info. (PDF)
Additional information, links, and settings to help you setup your BlackBerry as a Modem.
  
Phone : Phone Basics - Call Logs, Dial by Name, Number
The fastest way to find and call someone.
NEW
Phone : Dialing Letters on Your Phone
How to dial letters like 1800 CALL ABC or spelling someone's first/last name in a corporate phone directory.
NEW
Phone : Viewing Phone Call Logs in Messages Inbox
Excellent trick to make sure you see all your communication (voice, email, SMS) in your Messages Inbox.
NEW  
Phone : Know Caller by Custom Ringtone
Setting a customized ringtone for specific callers so you know who is calling without looking at your BlackBerry
NEW  
Phone : Speed Dial - Setup
Setting up and using speed dial - a great time saver.
NEW  
Phone : Speed Dial - Move, Change, Delete
Move, change or delete speed dial numbers.
NEW  
Phone : How to change your Phone Ringtone (Ringer)
How to change the ringtone (ringer) on your BlackBerry phone.
NEW  
PowerTip : Save Time with Home Screen Hot Keys (Enable)
Save time with instant (one-key) starting of most Icons.
NEW  
PowerTip : Save Time by Organizing Your Icons (Move, Hide, Show)
Instantly access your top icons, move between folders, hide and unhide icons.
NEW
PowerTip : Save Time with the Top Typing Tips
Learn the best typing tips: email addresses, web addresses, capitalization, contractions, misspellings, auto corrections, even multi-tasking.
NEW
PowerTip : Save Time with AutoText for Customized Typing
AutoText will save you lots of time with commonly typed things, also shortcuts for date, time, pin, phone number and software version.
NEW
PowerTip : Save Time when Selecting Dates & Times
How to quickly set dates and times using number keys and the Space Bar.
NEW
PowerTip : Save Time when Selecting List and Menu Items
Save time by using 'First Letter' trick in menus and lists.
NEW
PowerTip : Save Time with Convenience Keys
How to change the icons opened by your convenience keys.
NEW
SMS Text & MMS : SMS Text Message Basics
Learn the basics of sending SMS Text Messages
NEW  
SMS Text & MMS : Separate or Combined SMS - MMS Inbox (Icon)
Create a separate SMS Text Message (& MMS) inbox Icon or combine with your Messages Icon
NEW  
SMS Text & MMS : Tips to use AutoText and Nicknames in SMS-MMS
Quickly addressing SMS messages and using AutoText to save time with common phrases.
NEW  
SMS Text & MMS : Setting SMS Options & Handling the 'SIM Card Full' Message
How to fix the 'SIM Card Full' message and using the SMS Text Options screen.
NEW  
Third Party Software : Add New Software Wirelessly Directly on your BlackBerry (OTA)
Install Software Wirelessly Over the Air ("OTA") right from your BlackBerry
NEW  
Third Party Software : Remove or Delete Software Directly from Your BlackBerry
Remove or Delete Software Icons from your BlackBerry
NEW  
Third Party Software : Google Mobile App - Download & Install
Install Google Mobile Apps for your BlackBerry wirelessly.
NEW  
Troubleshooting : Step 1 - Radio Off/On or Airplane Mode
Use for Airplane Mode or Flight Mode (turn off radio). Also, first thing to try when email/web is not working.
NEW
Troubleshooting : Step 2 - Register Now
Second thing to try to get email/web back up.
NEW  
Troubleshooting : Step 3 - Soft Reset
Third thing to try for troubleshooting.
NEW  
Troubleshooting : Service Books (Internet Users)
Sometimes this trick works to get email & web back up and running.
NEW  
Web Browser : Web Browser: List of Hot Keys (PDF)
Shortcut Sheet (PDF): Save time in the Web Browser with this list of the best hot keys. (Download & Print)
  

BOOK PRODUCT DETAILS     [Top of Page]

Coming Soon

View detailed TABLE OF CONTENTS

Average Customer Review for Our Books:
Great help for beginners and power users! Read All Reviews
The Magic to unlock your Blackberry!
A MUST HAVE for any Blackberry User!
I love this book!

BlackBerry 9000 BoldTM
Made Simple Book

This Easy-to-Read Guide helps the BlackBerry user setup and become a power user of every feature imaginable on Bold(TM) 9000 Series

Electronic Edition
(Adobe PDF)
Instant Download

$TBD Each

Coming Soon

IMPORTANT: You have 7 (seven) days to download your e-Book from the date of purchase.  Need more time? Not a problem, please email us your request.

Printed Edition
(Soft Cover)

$TBD Each

Coming Soon




Electronic Edition - Adobe PDF (Get Adobe Free Reader Here)

For Bold(tm) 9000 Series BlackBerry Handhelds.

Short Description:

Both beginners and advanced users will learn a great deal from this new comprehensive guide to the BlackBerry(r) Bold(tm) 9000 Series Smartphone.  Among the many Topics covered are: Email setup and use, Phone, voice dialing, three-way / conference calling, speed dial, Wi-Fi Networking, TeleNav, SMS text messaging, PIN messaging, Bluetooth Headsets, Mapping and GPS, Music and Videos, BlackBerry as Tethered Modem, Troubleshooting, Synchronizing between your Windows(tm) or Mac(tm) computer, Backup and Restore, Calendar, Tasks, Memo Pad, Camera (83xx only), Media player, Typing Tips, Address Book tips, Search, Advanced email, Installing and Removing Third Party Software and includes a Third Party Software Guide.

This truly is the Definitive Guide to the BlackBerry Bold 9000 Series .

Availability: Instant Download

Size: 600+ Pages, Approx. nnn MB (megabytes)

100% keyword searchable using Acrobat Reader search function.

100% bookmarked with Adobe Acrobat.

Over 1,000 pictures and screen shots.

This product is designed to be read on your computer (Windows or Mac), not
your BlackBerry device.  (Who wants to read a book on a BlackBerry anyways!)


Customer Reviews of Our BlackBerry Made Simple Books

[Top of Page] Reviews of BlackBerry Made Simple Products & Services Great help for beginners and power users
Reviewer: Christian Bretscher (Zurich, Switzerland)

"BlackBerry Made Simple" is a real great help for beginners as well as for power users. I have found most useful hints that allowed me to work faster and better with my blackberry. Best of all: Martin Trautschold even answered my e-mails with additional personal questions very friendly, quickly and precisely!

My Blackberry Bible--A "must have" book to go with my Blackberry
Reviewer: Lenny (Port St. Lucie, Florida)

As a healthcare professional and inventor of a product that helps people get eye drops into their eyes without missing, called ezdrops. I have both versions of Blackberry Made Simple. The e-version and the hard copy. My hard copy of Blackberry Made Simple and my Blackberry has saved me hundreds of man hours by not having to wait to be at a computer for my e mails and text messages. Blackberry Made Simple has proven to be my "bible" and I keep in with me in my brief case for the times that I travel as well as the need to find short cuts on my Blackberry. quickly. Martin has made the Blackberry device extremely user friendly by making Blackberry Made Simple very easy and fool proof to understand.

If you decide to get a Blackberry device then you MUST get the Blackberry Made Simple book!

Sincerely,

Lenny Muroff, President
E-Z Drops, Inc.
Port St. Lucie Florida 34985

The Magic to unlock your Blackberry.
Reviewer: R. Shaff "Velocipede" (USA)

I've been a Blackberry user for some time, and just like most tech gadgets today, the BB has such a rich feature set, most users will never know all the secrets. Well, to a large degree, that has changed.

Martin Trautschold's BLACKBERRY MADE SIMPLE is the key to unlocking many of the BB secrets...those that make life much easier. I purchased Trautschold's "ebook" version some time ago, before the current published version, but regardless, the information is necessary and superb.

As an example, on my HOME screen, the default icons are those RIM believes are primary to most users. However, as every user is different, the location and ease of invoking a function is paramount. I wanted to either delete or move certain icons, but was unable to do so because the documentation (User's Manual {ha!}) is extremely lacking. Enter BLACKBERRY MADE SIMPLE. Trautschold's cure? Hide the icon...

1. Scroll to the icon you want to move or hide.
2. Hold down the ALT key, click the trackwheel, and select "Move application" or "Hide application."

{If you're moving the application, you then use the trackwheel to place the icon, and click the trackwheel to end the operation.}

It's that simple!

Trautschold's book is loaded with gems just like this throughout. Any new or experienced BB user will benefit from this book; it simply should be a requirement.
 

A MUST HAVE for any Blackberry User
Reviewer: O. Mendoza (USA)

I'm on my fourth Blackberry and am pretty familiar with the device and its functions. After buying BB Made Simple for Full Keyboard BB's, I was blown away at how much more I could do with my Blackberry.  I was able to pick up loads of useful information to really take me to the next level. I HIGHLY recommend this book to ANY full keyboard BB user...you WILL NOT be disappointed. A worthwhile investment!!!

Don't even try to BlackBerry without this book!
Reviewer: Horst Tondasch (Florida)

When I bought my first Blackberry, I was part of a small but fast growing community. No Phone-service-provider knew anything about these devices, the experienced Blackberry-users spoke their own language which I did not understand. I found Martin Trautschold's e-book and that helped me to get the most use out of my Blackberry. I would have never found all this information myself. Even now, as I am in the process to upgrade to the newest Blackberry device, I experience that the phone-service-providers have no clue what they are selling. Again, I need Martin to set me up with the new features.

This book is a must for every BlackBerry user. And you can even go further and watch easy to follow videos for every process on Martins website.

SUPER RESOURCE
Reviewer: Bo Marcus (New Canaan, CT, USA)

The book is a SUPER RESOURCE for 3 reasons:
1. It covers the simple stuff and expert shortcuts and tips that I never knew existed!
2. The Table of Contents is well designed and make it easy to find what you need.
3. Martin, the author, is very dedicated to keeping it updated and making his customers happy.

Better Than Treo
Reviewer: Steve Notario, Director of Sales (USA)

Let me say this, I have only been using a Blackberry for 8 months. Prior to my Blackberry I used a Treo 650. When I joined my new company they issued me a new Blackberry, I had that dreaded feeling of having to learn a new phone, the learning curve was going at a slow crawl, until I purchased your Blackberry Made Simple book.

Your publication was key in allowing me to ramp up my skills very quickly and effectively put my Blackberry to work within days of being assigned my new phone. The twenty tips and tricks emails, were very useful in getting me started and getting a basic understanding of the full capabilities of my Blackberry.

My Co-workers all had been using the Blackberry for months, they were all self trained. By using your tip and tricks I was performing advanced skills they had no clue about, and started to ask me questions, like how did you do that. You know the rest, best of luck and continued success!

Terrific!
Reviewer: S. Kornegay (USA)

Your book is terrific!

Great Book and Email Tips!
Reviewer: J. B., Chief Technology Officer, Albany College of Pharmacy (Albany, NY, USA)

I really like the book and the email tips that get sent along with it!

Impressed
Reviewer: Douglas W. Given, Owner, Commercial Real Estate Firm (Ohio, USA)

Before Blackberry, I was using a Treo 600. Treo began to have issues like freezing up and the device would do nothing. I struggled with it because I could only remember how difficult it was to program initially and learn all the procedures and short cuts. If I had known about your book and knew how easy it was to follow "Made Simple" I would have switched to Blackberry long ago. The book itself is great, but I was even more impressed when I contacted you by email with a question, you responded quickly and proceeded with a quick research and ultimate answer other supposed experts could not answer.

Really helped me figure my BlackBerry out!
Reviewer: Mike S. (Los Angeles, California, USA)

Your product has really helped me figure my BlackBerry out, thanks much!

It's very helpful!
Reviewer: Jonathan B. (USA)

It's really helpful! BlackBerry Made Simple helped me learn how to do useful stuff on my BlackBerry I never thought possible."

It's very helpful!
Reviewer: Gerry G. (California, USA)

It's very helpful! I'd like to add that without the help of your book, it would have been nearly impossible to set my Blackberry up on my own with the documentation provided by the manufacturer.

I love it!
Reviewer: Beth D. (USA)

The BlackBerry Made Simple eBook was definitely helpful... It's like "Blackberry for Idiots". I love it!!"

I needed to set up the BlackBerry that night and I was desperate!
Reviewer: Lee L. (USA)

I found your e-book through Google, I needed to set up the BlackBerry that night and I was desperate! So I went ahead and bought it – and was SO pleased! The book has given me exactly the information I needed for the initial setup!


Great Cheat Sheet and Reference Guide
Reviewer: Isariya Duncan (Orange, CA USA)

Many books say they will make your life easier in getting to know your device, this one actually does. I learned great shortcut/time saving tips for my BlackBerry without having to search through a mound of text. Clear, concise text makes it a great tool. Thanks a bunch.

I love this book!
Reviewer: Bruce H. Satter (Miami, Florida)

When I first bought the Blackberry I was deeply disappointed in the PDA aspects, as trying to figure out the operational nuances was making me crazy! I was more than pleasantly surprised at the incredible detail of the "Blackberry Made Simple" language and not only got all of my questions answered, but learned a lot about features I had never even thought about. I love this book! Well worth many times the price to me. And now I love my BlackBerry.

Big help!
Reviewer: J. Fiore (USA)

The book was a great help in getting me up and going with the new BlackBerry very quickly. Clearly written, and much better than the instruction manual. Clear graphics, and you're never left in the dark about what to do or to do next. Highly recommended.

Your book has been invaluable. Thank you!
Reviewer: D. Gow (Australia)

I am a new user and had no idea how the blackberry was meant to be configured. The BlackBerry Made Simple book has been a great source of tips and tricks! I didn't know I could do so much with the BlackBerry. I mean it's not like it comes with any of this information in a manual or anything! So thank you once again - I love my new blackberry (now) and I love what is commonly referred to by me as "Blackberry for Dummies" which I am slowly working my way through. Thanks for all your assistance. keep up the good work!

Very Useful Resource
Reviewer: J. Phillips, HR System Security, Occidental Petroleum Corp. (Texas, USA)

I recently ordered your "Blackberry Made Simple" e-book and find it a very useful resource. Thanks for publishing!

The eBook was great
Reviewer: Greg B. (USA)

The eBook was great.... I spent one afternoon, downloaded some software additions from websites, added a Bluetooth keyboard and learned the ins and outs. It really made the device a useful tool.

Very Useful Resource
Reviewer: R. Luke, Information Technology, Albany International (New York, USA)

The book is very good! I purchased both of versions since I support several Blackberry’s for our company.


(ESTIMATED) Table of Contents:    [Top of Page]

Quick Reference 3
Table of Contents 11
Authors & Acknowledgements 21
Introduction 23
Congratulations on your BlackBerry! 23
How This Book is Organized 25

Section 1: Getting Started With Your BlackBerry 27


Chapter 1: Beginning to Use Your BlackBerry 28
Learning Keys, Buttons & Icons 28
Icons: What do they all do? 29
Starting and Exiting Icons 38
Moving and Hiding Icons 41
Seeing your Top 5 Icons on the Zen Theme 45
Changing Your Font Size and Type 46
Themes: The Look and Feel of Your BlackBerry 47
Standby Mode (Avoid Embarrassing Speed Dial!) 53
Changing Your Convenience Keys 53
Using MicroSD Memory Cards (Media Card)55
Using BlackBerry Help 57


Chapter 2: Typing and Sounds (Profiles) on Your BlackBerry 61
Automatic Capitalization 61
Automatic Period & Cap at End of Sentence 61
Using Symbols 62
Editing Text 62
Spell Checker 63
Using Spell Check when Sending Emails
Enabling Spell Check 64
Using Spell Check 65
Adding Words to User Dictionary 66
Saving Time with AutoText 66
The Mighty SPACE Bar 69
Quickly Changing Drop Down Lists 69
The Trackball 71
Understanding Profiles 72
Selecting a New Phone Ringtone 77
Finding a Louder Ringtone 77


Chapter 3: Setting Up Your Email 82
Creating your BlackBerry Email Account 82
Set Up Personal (Internet) Email from the BlackBerry 84
Setting Up Your Corporate Email (Enterprise Activation) 85
Benefits of Being Connected to a BlackBerry Server 87
Setting up Email Accounts and Signatures From Your Computer 89
 

Section 2: Managing your Life with Your BlackBerry 96
 

Chapter 4: Sharing or Synchronizing Information 97
Loading Your Addresses, Calendar, Tasks & Memos 97
For Microsoft Windows Users  Desktop Manager 100
For Apple Macintosh Users  PocketMac for BlackBerry or Missing Sync for BlackBerry 134
Connecting to a BlackBerry Enterprise Server 148
 

Chapter 5: Your Address Book: The Heart of Your BlackBerry 151
The Heart of Your BlackBerry 151
How do I get my Addresses to my BlackBerry? 152
How do I keep my Address Book in Sync with My Computer? 152
When is Your Address Book Most Useful? 152
How to Easily Add New Addresses 153
How to Easily Find: Names & Addresses 157
Managing your Contacts 161
Use Groups as Mailing Lists 167
Using the SIM Card to Store Contacts 168
 

Chapter 6: Organize with Calendar, Tasks and MemoPad 172
Organizing You Life with Your Calendar 173
How do I get my Calendar from my Computer to my BlackBerry? 173
How do I keep my Calendar in Sync with My Computer? 173
Switching Views and Days in the Calendar 173
Scheduling Appointments 174
Detailed Scheduling 175
Inviting Attendees and Working with Meeting Invitations 178
Customizing Your Calendar with Options 180
Calendar Navigation Hot Keys or Shortcuts 181
Copying and Pasting Information 183
Alarms and Recurring Appointments 185
The Tasks Icon 189
How do I Sync my Task List to my BlackBerry? 189
Viewing Tasks On Your BlackBerry 190
Adding A New Task 190
Categorizing Your Tasks 191
Finding Tasks 192
Checking-Off or Completing Tasks 193
Sorting Your Tasks & Task Options 194
The MemoPad 194
How do I Sync my MemoPad to my BlackBerry? 195
1,001 Uses for the MemoPad (Notes) Feature 195
Using the Memo Features 195
Synching Memos from your computer 195
Composing New Memos on the BlackBerry 196
Organizing your Memos with Categories 199
Switch Application / Multi-Tasking 201
Forward Memos via Email 202
Other Memo Menu Commands 203
Memo Tips and Tricks 204


Chapter 7: Search Icon - Find Just About Anything 205
Understanding How Search Works 205
Search across Several Icons: 206
Searching for Names or Text 207
SearchTips and Tricks 209


Section 3: Communicating With Your BlackBerry 212
 

Chapter 8: Getting Started with Email 213
Composing Email 213
Sending Email from your Address Book 217
Tip: Q To Quickly See a Person's Email Address 218
Replying To Messages 219
Attaching an Address Book Entry to Email 220
Email Inbox (Messages) Shortcut Keys 221
Attaching a File to Email 222
Setting the Importance of the Email: 223
Opening Email Attachments & Supported Formats 224
Email Attachment Tips and Tricks 232
Filtering Your Messages for SMS, Calls and More 232


Chapter 9: Advanced Email Topics 236
Introduction 236
Switching Input Language for Email and More 236
Sending From a Different Email Account (Send Using) 238
Setting your Default Sent From Email Address 239
Changing the Way your Email Looks and Functions (Email Options) 240
Email Reconciliation 241
Easily Adding Signatures to Your Emails 243
Spell Checking Your Emails 246
Receive Emails on Both BlackBerry and Your Computer  Important Setting 246
 

Chapter 10: Your Phone and Voice Dialing 250
Changing Your Ringtone 251
Calling Voice Mail 251
When Voice Mail Does Not Work 252
Placing a Call 253
Answering a Call 253
Why do I see Names and Numbers in my Call Logs? 254
Add New Addresses from Your Phone Call Logs 255
Ignoring and Muting Phone Calls 257
Using the Call Log 259
Adjusting the Volume on Calls 262
Setting up Speed Dialing 262
Using Voice Dialing 265
 

Chapter 11: Advanced Phone Topics and Push-to-Talk (PTT) 268
Advanced Phone Topics 268
More with Voice Command 269
Voice Dialing / Voice Command Tips and Tricks 270
Call Waiting  Calling a 2nd Person 271
Working with a Second Caller 273
Call Forwarding 275
Conference Calling 277
How can I see missed calls on my Home Screen? 279
TTY or TELETYPE Support 280
Adding Pauses and Waits in Phone Numbers 280
Dialing Letters in Phone Numbers or On the Phone 281
More Phone Tips and Tricks 282
Using Push-to-Talk on Your BlackBerry 283
Adding Push-to-Talk Contacts 284
Using Groups with Push-to-Talk 285
How to Make a Push-to-Talk Call 287
Setting Your Push-to-Talk Availability 288


Chapter 12: SMS Text and Multi-Media Messaging 291
Text & Multi-Media Messaging 291
SMS Text Messaging on your BlackBerry 292
Basic SMS Menu Commands 295
Advanced SMS Menu Commands 296
Opening and Replying to SMS Messages 298
Searching for Messages (Email, SMS, MMS) 298
SMS Tips and Tricks 301
MMS Messaging on your BlackBerry 302
MMS Troubleshooting: 306
 

Chapter 13: PIN, BlackBerry and Other Instant Messengers 307
PIN Messaging 308
BlackBerry Messenger 311
BlackBerry Messenger Menu Commands 314
Pinging a Contact 318
Using AIM, Yahoo and Google Talk Messaging 319
 

Chapter 14: Connecting with Bluetooth 322
Bluetooth 322
Using Bluetooth on your BlackBerry 323
Bluetooth Security Tips: 325
Supported Devices 326
How to Pair Your BlackBerry with a Bluetooth Device 326
Answering and Making Calls with the Headset 328
Bluetooth Setup Menu Commands 329
Send and Receive Files with Bluetooth 331
Bluetooth Troubleshooting 331
 

Section 4: Web Browsing and Wi-Fi Networking 333
 

Chapter 15: Web Browsing on Your BlackBerry 334
The Browser Menu 336
Web Browser Shortcut Keys 338
Using the Go To Command (Your Address Bar) 338
To Copy or Send the Web Page you are Viewing 340
Setting and Naming Bookmarks (e.g. Local Weather) 341
Using Folders to Organize Bookmarks 343
Browser Options: See Bookmark List or Home Page 345
Using Your Bookmarks to Browse the Web 346
Security Options for the Web Browser 347
Pushing Web Content to the 8800/8300 349
Search with Yahoo! Mobile 352
Search with Google 353
Web Browser Tips and Tricks 354
Clearing Out Your Web Browser Cache 354
 

Chapter 16: Using WiFi on Your BlackBerry 356
Understanding WiFi on Your 8820/8320 356
Setting up WiFi on Your 8820/8320 357
Using WiFi 360
Changing/Prioritizing Your WiFi Connection 361
Using the Hot Spot @ Home Feature (8320 only) 363
What is Hot Spot @ Home? 363
How to Setup Hot Spot@Home. 363
Using Hot Spot@Home Service 365
 

Section 5: Multi-Media Features of Your BlackBerry 368
 

Chapter 17: Working with the Camera (83xx Series) and Pictures 369
Using the Camera 369
Camera Features and Buttons 370
Setting the Flash Mode 373
Adjusting the Size of the Picture 375
Adjusting the White Balance 376
Adjusting the Picture Quality 376
Adjusting the Viewfinder Mode 377
Using the Zoom 378
Managing Picture Storage 379
Using the Optional Media Card 381
Encryption of Your Media Card (.rem file extension) 382
Viewing Pictures stored in Memory 383
Adding Pictures to Contacts for Caller ID 385
Transferring Pictures To or From Your BlackBerry 385
Mass Storage Mode and the Media Manager 386
Camera Tips and Tricks 387

Chapter 18: Working with Music and Videos 388
Adding Music, Videos, and Pictures to Your BlackBerry 389
Transferring Media using BlackBerry Desktop Manager (Windows) 389
Transfer Media using Mass Storage Mode (Windows or Mac) 395
Transferring Media using Bluetooth and Mass Storage Mode on a Windows Computer 398
Storing Music on the Micro SD Card 401
Using Playlists (Folders) 401
Playing your Music 403
Using your Music as Ringtones (Phone Tune) 405
Music Player Tips and Tricks 407
Converting DVD's and Videos to Play on the BlackBerry 407
Converting Videos using a Windows computer 407
Supported Video Formats for the BlackBerry 8800/8300 409
Viewing Videos on the BlackBerry 410


Chapter 19: Streaming Music / Satellite Radio 412
Satellite Radio on your BlackBerry 412
How to use Streaming Music on the BlackBerry 413
Section 6: Your 8800/8300 as Traveling Companion 417
 

Chapter 20: Mapping and Directions 418
BlackBerry Maps, Google Maps, Bluetooth GPS 418
Using Your Built-in GPS or Bluetooth GPS 419
Using Third Party GPS Enabled Software 419
Pairing Your BlackBerry and the Bluetooth GPS 420
Understanding GPS Basics 421
TeleNav Setup Steps 422
Viewing Maps with TeleNav 423
Getting Directions with TeleNav 425
Changing TeleNav Preferences 428
Using BlackBerry Maps 430
BlackBerry Maps Menu Commands 432
Google Maps: Downloading & Installing 434
Google Map Menu Commands 436
Search for Address or Business with Google Maps 436
Google Map Shortcut Keys 437
Switching Views in Google Maps 438
See Your Current Location in Google Maps 438
See Current Traffic in Google Maps 439
 

Chapter 21: BlackBerry as Modem for Your Laptop 441
Tethered Modem with a Mac Computer 441
Tethered Modem with a Windows Computer 444
Troubleshooting Your BlackBerry As A Modem 464
 

Section 7: The Kitchen Sink- Troubleshooting, Backup and Utilities 467
 

Chapter 22: Troubleshooting Your Wireless Signal 468
Wireless: Your Connection to the World 468
A Quick Status / Help Me! Screen 469
The Layer Cake of Voice and Data Connections 469
Understanding When It Is Working 472
Step 1: Radio Off/On 475
Step 2: Register Now 477
Step 3: Soft Reset (ALT + CAP + DEL) 478
Step 4: Hard Reset (Remove Battery) 478
Step 5: Send Service Books (For BlackBerry Internet Service or Personal Email Users) 479
Clear Event Log 482
What Might Cause Data Connection Problems 482
Traveling to another Country? Avoid a Phone Bill Surprise 483
Access Point or TCP Network Settings (Required for Some Third Party Software) 484
What are the APN (Access Point Name) Settings for my BlackBerry? 485
BlackBerry Security 488
Why Use Password Security for my BlackBerry? 488
Email & Web Browsing Security Tips 489
Preparing for Worst Case Scenario (Lost BlackBerry) 490
Other Security Options 494
If you Lose Your BlackBerry 497
How to Turn Off (Disable) Password Security 497
Password Keeper Program 499
Using Password Keeper with Web Sites 503
Help with Creating New Hard to Guess Random Passwords 505
Password Keeper Options Screen 506
 

Chapter 24: Backup, Restore and Mass Delete 509
Defining Backup 509
Worst Case Scenario 509
Why Backup?  My Organization Does It 510
Why Backup?  I Already Sync to My Computer. 511
What about my Media Card? 512
Where to Backup the BlackBerry? 512
Backup and Restore Your BlackBerry (Windows Computer) 514
How to Selectively Backup, Delete or Restore Data (Windows) 523
Automating the Backup Process (Windows) 525
Backup and Restore Your BlackBerry (Mac Computer) 527
Automating the Backup Process (Mac) 530
 

Chapter 25: Battery and Power Options 531
How often should you charge your 8800/8300? 531
What happens when the battery gets low? 532
Can I re-charge my BlackBerry in the car? 533
Can I re-charge my BlackBerry from my computer? 533
Tips and tricks to Extend my Battery Life 533
Can I buy a longer life battery for my Blackberry? 535
 

Section 8: Adding Capabilities to Your BlackBerry 536
 

Chapter 26: Adding & Removing Software 537
Ways to Install New Software 538
Installing Software from Your BlackBerry Over-the-Air (OTA) 539
Installing Software - BlackBerry Desktop Manager (Windows) 541
Installing Software - PocketMac for BlackBerry (Apple Mac) 551
Removing Software Directly from your BlackBerry 554
Removing Software - BlackBerry Desktop Manager (Windows) 556
Removing Software - PocketMac for BlackBerry (Mac) 560
 

Chapter 27: A Brief Software and Services Guide 562
Purpose of this Brief Guide 562
Overview of Third Party Software and Services 563
Where to Find BlackBerry Software, Services & Technical Support 565
Fun Stuff: Games from Magmic 567
Fun Stuff: FlipSide MP3 Player 568
Finding Things: Your Favorite Search Engines 570
Finding Things: Semantic Search from AskMeNow 570
All-In-One Services (Search, Travel, News, etc.) 571
All-In-One: PocketExpress 572
All-In-One: WorldMate Live 573
All-In-One: Yahoo Go! 573
Productivity Booster: Document Management with MasterDoc 574
Productivity Booster: Microsoft Office Documents 575
Productivity Booster: eOffice from DynoPlex 576
Productivity Booster: Documents to Go(r) from DataViz, Inc. 577
Productivity Booster: High-Powered Task List 578
Productivity Booster: BBSmart Email Viewer 579
Productivity Booster: Faxing On Your BlackBerry 581
Productivity Booster: Mobile Forms 582
Productivity Booster: Mobile Sales Tracking Software 583
Productivity Booster: Track Expenses and Mileage 585
Safety: Use Your BlackBerry (More) Safely in Your Car 587
Anti-SPAM: Spam Prevention from SpamArrest(r) 588
Voicemail Tools: Voicemail to Text Services 589
Voicemail Tools: Voicemail from Other Phones 590
News and RSS Readers 591
News: FreeRange WebReader from FreeRange Communications 591
News: Viigo RSS Reader from Virtual Reach 592
News: QuickPlayer Streaming Radio Broadcasts 593
Reference: Translators, Phrase Books and other Dictionaries 594
Wireless Sync: Hosted Email and Enterprise Server 595
Cool: Buy Things from Your BlackBerry 595
Cool: BlackBerry Viewer from Rove Wireless 596
Cool: Video Your BlackBerry Screen with Project-a-Phone 597
Cool: Convert Document Pictures to Clearer Images & Text 599
Cool: Voice Over IP (VOIP) from Your BlackBerry 600
 

Chapter 28: Where to Go for More Information 602
Resources to Access from the BlackBerry Itself 602
BlackBerry Made Simple Short Video Training for Individuals or Companies 604
BlackBerry Made Simple Video Training for Organizations 613
Upcoming Books from BlackBerry Made Simple 614
Thanks Again! 615
INDEX 616

 

BlackBerry Made Simple delivers low-risk, on demand BlackBerry video training solutions and easy-to-read guide books. With BlackBerry Made Simple, you can accelerate the enterprise roll-out of BlackBerry services across your organization while dramatically reducing the ongoing training and support costs. Empower your enterprise customers to get the information they need and self-service BlackBerry issues and questions and reduce the overall burden on your limited training and IT support organization.
COPYRIGHT © 2005-2008 BLACKBERRY MADE SIMPLE, INC. ALL RIGHTS RESERVED.
A CMT Publications, Inc. Logo COMPANY
 
BlackBerry Made Simple is an independent source of training for the BlackBerry(r) handheld and is not affiliated with, nor endorsed by, Research In Motion, Ltd. who own the BlackBerry(r) trademark, logo and intellectual property.  Go to the official BlackBerry site.